Tonik Energy unbiased review: How do they compare?


Tonik Energy


What’s in this review?

 

Do you think about switching to Tonik Energy?

Check out this guide that will tell you everything you need to know about Tonik.

Introduction


Tonik Energy


Tonik Energy was founded in 2016 by a team of energy sector specialists, to provide 100% renewable energy at an affordable rate while providing excellent customer service.

Plus, helping their customers to take control over their energy by installing smart home products like solar panels and batteries.

Costs and Fees

For an idea of the costs, you can expect from Tonik Energy, see the table below.

This is an estimate based on an average use household, so your specific quote may vary a lot depending on your circumstances, but this can be used as a loose guide for comparing companies.

1 Year Renewable Fix v2

Positively Greenest v8

Life Energy

100% renewable electricity 100% renewable electricity and 10% green gas
100% renewable electricity
12 months fixed tariff with no exit fees The remaining 90% gas is carbon offset Variable tariff
3% interest reward 12 months fixed tariff with no exit fees 3% interest reward
Manage your energy account online 3% interest reward + £40 dual fuel discount
No exit fees or minimum term
£40 discount included for dual fuel customers Manage your energy account online
Manage your energy account online
£82/month £974/year £82/month £978/year £89/month £1059/year

Core services & offering

Although Tonik Energy offers electricity and gas, they also offer their customers these benefits.

Tonik Solar

Tonik Energy says that their customers shouldn’t buy electricity from them.

Yes, you read that right.

They want to help their customers to save money and become a part of the green energy revolution, by offering solar panels that make becoming energy independent easier.

✔Generate over 4,000kWh a year from your solar panels
✔Latest optimisation technology
✔25-year power efficiency warranty
✔Estimated lifetime savings of over £20,000
✔All-black panels for a contemporary look

Tonik Battery

Like the name suggests, the Tonik Battery stores your electricity either from your solar sources or the grid at night.

This means that it costs less and you can use it in the day where electricity is usually costly.

✔70% could be saved on your energy bill annually
✔Solar power will continue to power your home at night
✔Purchase a battery to store your energy

Tonik EV Charging

Tonik Energy says that by pairing their EV chargers with their smart tariffs and renewable energy, they can bring your charging costs down while making sure that you stay green.

✔Get a government grant of £500 to reduce the cost of your home charger
✔Use 100% renewable energy
✔Reduce your running costs to 2p per mile
✔EV charger is much safer than plugging directly into the mains

Tonik Smart Meters

What are smart meters?

Smart meters aim to bring an end to estimated billing, by tracking your energy usage in real time.

This means that your energy supplier will only charge you for the energy that you have used, plus with an in-home monitor, you can start lowering your costs by analysing where your energy is going and what appliances use the most.

✔Say goodbye to meter readings
✔Reduce your costs
✔Only pay for what you have used
✔See your energy usage in real time

Customer Support

When it comes to customer support, Tonik Energy has a very high rating on websites such as Trustpilot.

With a massive 76% of their 1,600+ reviews having a 5-star rating, many have said that the staff are helpful, honest and will go out of their way to help their customers.

Positive Customer Support Review

Tom on Trustpilot:

Nice people to talk to, honest and everything is set-out easily to understand. Head and shoulders above the major suppliers! I’d recommend them any day!

Negative Customer Support Review

K Vijayavel on Trustpilot:

Extremely poor customer service. They made up some story after losing my switch details from Scottish Power, through uSwitch. uSwitch clarified that nothing was lost, but Tonik is making me sign up for an expensive package.

Contract Length and Fees

1 Year Renewable Fix Tariff type:
Fixed
Electricity Unit Rate:
14.49p per kWh
Gas Unit Rate:
3.09p per kWh
Electricity standing charge:
23.37p per day
Gas standing charge:
22.13p per day
Dual fuel discount:
£40 per year
Price fixed for:
12 Months
Positively Greenest V8 Tariff type:
Fixed
Electricity Unit Rate:
15.63p per kWh
Gas Unit Rate:
3.48p per kWh
Electricity standing charge:
14.07p per day
Gas standing charge:
17.89p per day
Dual fuel discount:
£40 per year
Price fixed for:
12 Months
Life Energy Tariff type:
Variable
Electricity Unit Rate:
13.55p per kWh
Gas Unit Rate:
2.46p per kWh
Electricity standing charge:
32.89p per day
Gas standing charge:
32.89p per day
Dual fuel discount:
Price fixed for:
N/A

Tonik Energy Review

Tonik Energy has a very positive reputation online, with a 4-star rating on Trustpilot.

With only 5% of their reviews falling within the negative category, these reviews have stated that there has been some miscommunication from the supplier and some issues that seem to be one-off situations.

Although online reviews aren’t always precise or reliable, they should still be taken into consideration when deciding whether to switch energy suppliers.

Positive Tonik Energy Review

Michael Long on Trustpilot:

Great company to deal with. No hesitation in recommending them. Value tariffs and excellent customer service. I’ve had my energy from them for the past year and just renewed for another two.

Negative Tonik Energy Review

Dee on Trustpilot:

I have just transferred to Tonik. Tonik start taking money from you the DAY you transfer! That means that they take a month’s payment before you have had a penny of energy from them. They also ONLY tell you this AFTER you have signed up.

Company Comparison

Company Bulb So Energy Affect Tonik Energy
Overall Trustpilot Score ★★★★★ ★★★★★ ★★★★★ ★★★★
Discounts No No £15.75 per fuel per year £40 dual fuel discount
The average cost for dual fuel three bedrooms home £82 £78 £90.00 £82
Positive Reviews on Trustpilot 92% Positive 86% Positive 86% Positive 76% Positive

Who Should Use the Company?

Tonik Energy would be an excellent fit for customers that want to halve their energy costs by installing futuristic home products like solar panels and batteries, to become more energy independent and save money.

 

Tonik Energy Review
  • Price
  • Range of services
  • Customer support
4.33

Summary

Tonik Energy is one of the only energy companies that offer their customers ways of becoming more energy independent, helping them to save considerable money on their costs. With an excellent rating on Trustpilot and cost-effective prices, Tonik Energy should be taken into consideration when looking at suppliers to switch to.

Pros

  • Very cost effective
  • Offers customers solar panels and batteries
  • 4-star rating on Trustpilot

Cons

  • Some customers have expressed communication issues with the supplier