What’s in this review?
Are you looking for Daligas reviews?
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This guide will tell you what you need to know about Daligas and what their customers are saying.
Daligas is an independent gas supplier in the UK, with a head office in London. They claim to have a goal to achieve trust and satisfaction with their customers, with a team of highly skilled and experienced employees.
Costs and Fees
Daligas only offers two types of tariffs, one with fixed rates and one that is variable. They do not provide a wide variety of services or extras, so customers can simply and only receive their gas from Daligas.
|Tariff Name||One Fix Spring ’18||One Standard Spring ’18|
See the table below for a projected cost of a medium use household.
|Energy Cost||3.30 pence/kWh|
|Standing Charge||25.00 pence/day|
|Annual kWh usage*||12,000 kWh/Year|
|Personal Annual Protection||£487.26 incl.VAT|
|Expected Direct Debit||£40.60 incl.VAT|
Daligas has a mixed load of reviews on Trustpilot, 25% of which is positive and 44% are negative, the rest falling somewhere in the middle. Many of the negative reviews state that the staff are rude, unhelpful and sometimes laugh at customers questions.
Although online reviews aren’t always accurate, it is still essential to take them into consideration when deciding whether to switch energy suppliers.
Positive Customer Support Review
Very prompt with customer services. I know if I follow their joining instructions you will have no problems. Rates are very good. And third-year contract rolling. I hope they stay like this forever.
Negative Customer Support Review
The customer service team were absolutely useless. I have never dealt with such incompetence.
Daligas only has a 2-star rating on Trustpilot. However, this is only out of 48 total reviews, so it is hard to be able to ascertain how reliable they are, or if this paints an accurate picture of the energy company.
Positive Daligas Review
Competitive prices and very clear to what your options are. They keep it simple and effective. Most of the companies start charging you double after the tariff ends, but Daligas automatically put me on the reasonable tariff without any breakout charge.
Negative Daligas Review
Steer clear! Nightmare to switch, a nightmare to contact, zero customer service skills! I, unfortunately, ended up with them when I moved into a new house, two months in and they keep declining my switch for gas, leaving me on an extremely high tariff and after 6 contact attempts via phone and email they say I can switch in 3 weeks, even though my electric account went over to my new provider 3 weeks ago with no issues!
|Overall Trustpilot Score||★★★★★||★★★★★||★★★★★||★★|
|Discounts||No||No||£15.75 per fuel per year||No|
|The average cost for dual fuel three bedroom home||£82||£78||£90.00||£40 for gas only|
|Positive Reviews on Trustpilot||92% Positive||86% Positive||86% Positive||25% Positive|
Who Should Use the Company?
Daligas is more suitable for customers that just want to pay for their gas with a simple copy of your direct debit.
Daligas has a lot of improvements to make regarding their customer service, according to reviews on Trustpilot. Their website is simplistic and dated, but they do have an easy choice of tariffs.
- A simple choice of tariffs
- Very dated website
- Doesn’t offer a variety of services
- Poor customer service according to Trustpilot