What’s in this guide?
Also see: Bulb for business
Do you think about a switch to an independent energy supplier?
Bulb Energy might be the one for you.
Take a look at this guide and find out what they could offer you, as well as what their customers are saying.
Bulb Energy is a newer energy company, having been launched in 2015 by two industry experts that wanted to offer a more open energy company.
This fresh approach to energy has to lead to thousands of customers leaving 5-star reviews on Trustpilot, claiming that the company is ethical, well-priced and helpful.
Costs and Fees
For an average three bedroom house with a dual fuel tariff, it should cost you around £82 a month.
However, as this is a variable tariff, it means that your energy cost will increase and decrease as the wholesale energy market does.
Core services & offering
Bulb Energy puts their customer community at the forefront of their focus.
This is why they have created a website with a forum for their customers to discuss what the company could be doing better, help shape the future of the supplier and offers a place where customers can discuss things like renewable energy.
When it comes to customer support Bulb Energy mostly has 5-star reviews, with only 1% of their thousands of reviews falling within the negative category.
Many of these 1-star reviews seem like one-off situations, so it does not guarantee that you will experience the same issues.
Positive Customer Support Review
My switch to bulb has been hassle free and easy, simple experience. The customer service team are polite and knowledgeable in helping you choose the package and payment that is best for you. I have also found it much cheaper than other suppliers.
Negative Customer Support Review
Rude, unfriendly, poor, overpriced. Really bad experience. The best thing was leaving, but even that was hard.
Contract Length and Fees
Bulb Energy offers you one tariff, as they say, that they don’t want to confuse their customers by providing hundreds of complicated offers, deals and tariffs.
A variable tariff means that the cost of your energy depends solely on the open market.
What does this mean?
The wholesale open market is affected by things such as current events, the time of year and even politics.
Sometimes this can mean having some savings on your monthly bill.
|Payment Method:||Direct Debit|
|Electricity Unit Rate:||
12.443p per kWh
|Electricity Standing Charge:||
24.56p per day (£89.64 per year)
|Gas Unit Rate:||2.797p per kWh|
|Gas Standing Charge:||
24.56p per day (£89.64 per year)
|Dual Fuel discount:||£30/year|
Bulb Energy Review
Bulb Energy has a fantastic 5-star rating on Trustpilot, with over 5,000 reviews which have given the company a stellar 92% of positive reviews.
Many of these reviews state that it was incredibly easy to sign up and switch, the staff are helpful, and there are no exit fees or term lengths. They want you to stay with them because you want to, not because you have to.
Positive Bulb Energy Review
Great company, so easy to set up and manage the account and great price. No closure fees either which is helpful when living in shared housing situations which are short term.
Negative Bulb Energy Review
This company tried to poach me from my current supplier without asking me. The first I heard of it was a “Sorry you’re leaving us” email. Completely unacceptable.
|Company||Bulb Energy||So Energy||Affect||Good Energy|
|Overall Trustpilot Score||★★★★★||★★★★★||★★★★★||★★★|
|Discounts||No||No||£15.75 per fuel per year||£15 per fuel by paying by debit card|
|The average cost for dual fuel three bedrooms home||£82||£78||£90.00||£102.39|
|Positive Reviews on Trustpilot||92% Positive||86% Positive||86% Positive||34% Positive|
Who Should Use the Company?
Bulb Energy could be an excellent fit for customers that value is having an active community forum that means they will be listened to when it comes to the future of your supplier.
Bulb Consumer Review
Bulb Energy is a new breed of energy company that genuinely aims to put their customers first, creating a forum for their customers to help shape the future of the company and how they operate. With excellent reviews on Trustpilot that have increased to over 5,000, this company is quickly growing in popularity.
- One tariff so it isn’t too confusing
- Easy to contact
- 5-star rating on Trustpilot
- Variable tariff prices can go up and down
- Bulb don’t offer discounts