Warm Home Discount FAQ

Warm Home

What’s in this guide?


Established by Ofgem, the energy industry regulator, the warm home discount aims to help the most vulnerable in society.

This is achieved by domestic energy suppliers offering their customers that are eligible for a specific discount of £140 towards their energy bills.

Do you think you need a warm home discount?

This guide will tell you everything you need to know, including what the warm home discount is and how you can apply for it.

Let’s dive in and find out more.

What is the warm home discount?

BEIS, a government department, is responsible for the policy and legislation for the warm home discount, which gives you £140 against your energy bills over winter.

While Ofgem, the energy industry regulator, administers certain elements of the scheme.

Although it’s something large suppliers must legally offer, some smaller independent energy suppliers also offer this initiative to their customers.

There are also two different types of warm home discount; direct and indirect.

Direct = A £140 rebate against your energy bills

Indirect = Support from a third party, otherwise known as Industry Initiatives

So who exactly can offer you the warm home discount? Let’s take a quick look and find out.

How does the warm discount work?

It is important to note that not all energy suppliers offer a warm home discount.

To find out if yours does, check out their website or give them a ring to see if you could benefit.

You should also check if your future supplier offers a discount if you are considering switching energy suppliers.

Once you have found out if your energy company can offer you the warm home discount, now you need to know how to apply for it.

If you are in the ‘core group’ of potential recipients for the warm home discount, you should receive your rebate automatically.

On the other hand, if you are in the broader group, you may need to apply online.

Which energy suppliers offer a warm home discount?

Interested in seeing whether your supplier offers a warm home discount? Take a quick look at the list below.

  • British Gas
  • Bristol Energy
  • Co-operative energy
  • EDF Energy
  • Economy Energy
  • E.ON
  • Extra Energy
  • First Utility

You can also check the website for your supplier, as it should tell you if they offer a warm home discount and it may not be on this list.

Am I eligible?

So now that you know what the warm home discount is, which energy suppliers offer it and how you can apply, let’s find out if you’re eligible for the scheme.

Core group

You should get the discount automatically, so you should receive a letter from the government in the Autumn of 2018.

You may be able to get the discount if you have the:

  • Guarantee Credit element of Pension Credit
  • Guarantee Credit element of Pension Credit as well as the Savings Credit.

Broader group

For the second or ‘broader’ group, you need to fall within one of these categories.

In receipt of many benefits that include:

  1. Income Support
  2. Income-based Jobseekers’ Allowance
  3. Universal Credit

And includes one of the following:

  1. Child element for children who are five or under
  2. Disabled child element

Your household income must be less than £16,190.

What if I decide to switch?

If you decide to switch suppliers, which could save you up to £400 a year, you should check first to see if they can offer you a warm home discount.

When will I get my discount?

Customers who’ve been accepted for the payment will get their discount by March 2019.


Did you know that you could be saving up to £500 on your energy bills every year just by switching energy supplier?

Take a look at the EnergySeek guides to find out more about your energy, or see reviews of the top 7 energy switching sites to compare gas & electricity.