What’s in this guide?
When you move home, there are a lot of things you need to sort out and realistically, your energy supplier may be lower down on your list of priorities.
If you have just moved, at some point, you will have to find out who your supplier is, especially if you think it’s going to cost you too much.
This will tell you how to find out who your energy supplier is, and how to switch.
Who supplies energy to my home?
The easiest way to find out who your energy supplier is required simply asking the previous owners or tenants.
The letting or real estate agent may have the relevant information for you too.
In most cases, the previous owners will have told their supplier that they are moving, in which case you should get a letter through the post.
However, there are situations in which you may not be told who your previous supplier was or find any documentation.
In that case, let’s find out how you can find out in another way.
Who is my gas supplier?
If you haven’t had any luck, this is how you can find out who your gas supplier is.
Simply ring the Meter Point Administration Service on 0870 608 1524, they should also tell you what your MPAN or Meter Point Administration Number is which may be useful in the future.
Who is my electricity supplier?
To find out who your electricity energy supplier is all you have to do is call your local distribution centre. See the table below for the 14 different distribution centres, but you can also look in the phone book for the region that serves your property.
|Scotland North||0800 048 3516|
|Scotland South & Central||0845 270 9101|
|North East England||0800 668 877|
|North West England||0800 195 4141|
|Eastern England||0333 202 2021|
|Central & Southern England||0800 048 3516|
|South West England||0800 678 3105|
|South East England||0333 202 2023|
|London||0800 028 0247|
|Yorkshire||0800 375 675|
|Merseyside and North Wales||0330 101 0400|
|South Wales & Midlands||0800 096 3080|
Read the meter
You should always ensure that you send your energy suppliers frequent meter readings as it allows them to bill you more accurately.
Another good idea is to ask your supplier for your tariff name and the typical energy consumption for your property as well, as it will help you compare suppliers should you decide to switch.
Can I save by switching?
When you move into a new property, usually your current energy supplier will roll you onto one of their standard plans.
However, these standard variable plans are often much more expensive than other tariffs, and it can end up costing you £100s a year.
Using the free EnergySeek comparison tool, you can find out about the best deals for you in your area in mere minutes!
Is switching complicated?
No, as regulations are now protecting you as the customer from this stress so your new supplier will take care of everything for you.
This includes talking to your current supplier and exchanging information.
How long does it take to switch?
Energy suppliers have a 14 day cooling off period where you can cancel your switch without a fee.
This means energy companies do not do anything during that period.
Energy companies will keep you updated on your switch, which should take between 4 and 6 weeks.
Aren’t all energy suppliers the same?
While suppliers are identical in specific ways as they receive their energy generally from the same place and their prices might be similar, many customers say that customer service is more important than the price of the tariffs.
Which many customers say they are happy to pay a bit more to stay with a helpful and considerate supplier.
Can my tariff come with me when I move?
Some suppliers will allow you to take your cheap tariff with you when you move, but you need to get in contact with your supplier first and check.
Once I switch, will my supplier tell me if prices rise?
According to predictions, prices are expected to rise between 30% and 40% in the next five years, unless there are some massive changes to global politics.
However, your energy supplier has to warn you about these price rises with a minimum of 30 days notice.
Did you know that you could be saving £200 a year on your energy bills?