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Guides

Fracking

What is Fracking, and is it Safe?

What's in this guide? Introduction Fracking is often a hot topic, but that’s because it is so controversial. It is ...
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Switching Suppliers When You Are in Credit: Can you get a refund?

Switching Suppliers When You Are in Credit: Can you get a refund?

What's in this guide? Introduction Do you have some credit in your energy account? Great! However, that money shouldn’t be ...
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Eon Logo

EON Price Changes 2019

What's in this guide? Introduction In August 2018 EON’s standard tariffs increased for the second time in 2018. Did this ...
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BEIS

Who are the Department of Energy and Climate Control (DECC)?

What's in this guide? Introduction The DECC was a government department that was entirely dedicated to ensuring that the UK ...
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Guide to Advanced Payment Plans

Payment Energy Plans: Is it worth paying upfront?

What's in this guide? Introduction Advanced payment energy plans are some of the least known on the market, but they ...
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Variable Rate Tariffs: Are they any good?

Variable Rate Tariffs: Are they any good?

What's in this guide? Introduction As one of the most popular types of energy plans, you may have heard of ...
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Smart Meter Information for Landlords and Renters

Smart Meter Information for Landlords and Renters

What's in this guide? Introduction There’s no doubt that you will have heard about smart meters, but usually, the information ...
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Energy Switch Guarantee: Your guide to get the best protection

Energy Switch Guarantee: Your guide to get the best protection

What's in this guide? Introduction Have you ever heard of the energy switch guarantee? Did you know that this is ...
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Energy Switching FAQ: What you need to know to get cheaper energy

Energy Switching FAQ: What you need to know to get cheaper energy

What's in this guide? Introduction Dealing with your energy can sometimes seem irritating, complicated and stressful, but usually, this is ...
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FIT

Is it Possible to Switch Energy with a FIT (Feed-in Tariff)

What's in this guide? Introduction Have you ever considered joining the FIT scheme? Or are you a part of it, ...
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Online Tariffs

Compare Online Tariffs: Can you get a better price online?

What's in this guide? Introduction Did you know that there are energy tariffs that you can manage entirely online? Or ...
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Energy Consumer Rights Guide: Know your rights

Energy Consumer Rights Guide: Know your rights

What's in this guide? Introduction Whenever you buy goods or hire services, you're protected legally by what's known as consumer ...
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Can Switching Your Energy to Prepayment Save You Money?

Can Switching Your Energy to Prepayment Save You Money?

What's in this guide? Introduction There are many 'facts' that you have heard or seen around the web about prepayment ...
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Understanding your Npower Bill (with Pictures)

Understanding your Npower Bill (with Pictures)

What's in this guide? Introduction Have you ever looked at your Npower bill and thought that it was far too ...
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What do I do if My Energy Supplier Goes Bust?

What do I do if My Energy Supplier Goes Bust?

What's in this guide? Introduction If you were an Iresa or GB customer back in 2016, you might have experienced ...
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Renewable Heat Incentive (RHI) Guide

Renewable Heat Incentive (RHI) Guide

What's in this guide? Introduction Have you ever heard of the renewable heat incentive? This guide will let you know ...
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Energy Bill Payment Methods: Which one is best?

Energy Bill Payment Methods: Which one is best?

What's in this guide? Introduction Energy suppliers offer many different methods for you to be able to pay for your ...
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Why does Energy Cost Differently Dependent on the Region?

Why does Energy Cost Differently Dependent on the Region?

What's in this guide? Introduction Did you know that your regional energy may be more expensive? Even though it’s the ...
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Annual Energy Statements: What do they mean and how to read them?

Annual Energy Statements: What do they mean and how to read them?

What's in this guide? Introduction Every year, you will receive an annual statement from your supplier. However, this isn’t a ...
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Social Energy Tariffs: Get help with You Energy Bills

Social Energy Tariffs: Get help with You Energy Bills

What's in this guide? Introduction If you’re concerned about paying your bills, there are ways that you can get help ...
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How to Read Your OVO Energy Bill

How to Read Your OVO Energy Bill

What's in this guide? Introduction If you have ever taken a quick look at your bill and decided it was ...
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5 Ways to Avoid Being Overcharged for your Energy

5 Ways to Avoid Being Overcharged for your Energy

What's in this guide? Introduction Sometimes, there are genuine reasons and ways you might have to pay a bit extra ...
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Microgeneration: A guide to creating sustainable energy for your home

Microgeneration: A guide to creating sustainable energy for your home

What's in this guide? Introduction Have you ever heard of microgeneration? In simple terms, microgeneration refers to the renewable energy ...
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SSE

Understanding your SSE Energy Bill

What's in this guide? Introduction Did you know that in the last few years SSE made an extra effort to ...
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Paying For Your Energy by Direct Debit: Is it the best payment method?

Paying For Your Energy by Direct Debit: Is it the best payment method?

What's in this guide? Introduction Usually, paying by direct debit is not only the easiest way to pay for your ...
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E.ON HeatWise Energy Meters Guide

E.ON HeatWise Energy Meters Guide

What's in this guide? Introduction The HeatWise plan offered by Eon was recently renamed to the Eon EnergyPlan, so keep ...
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Green Subsidies: Government subsides for green energy guide

Green Subsidies: Government subsides for green energy guide

What's in this guide? Introduction If you pay a bill for your energy, you’re paying for green subsidies from the ...
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Region Energy Prices: What you need to know

Region Energy Prices: What you need to know

What's in this guide? Introduction Did you know that depending on where you live, your electricity and gas might be ...
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Warm Home Discount FAQ

Warm Home Discount FAQ

What's in this guide? Introduction Established by Ofgem, the energy industry regulator, the warm home discount aims to help the ...
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Understanding your Scottish Power Energy Bill

Understanding your Scottish Power Energy Bill

What's in this guide? Introduction Have you ever looked at your bill and decided it was too complicated to even ...
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Credit

Could you be owed an Energy Refund of over £200?

What's in this guide? Introduction Did you know you could be owed over £200 by one of your previous energy ...
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How do I work out my energy usage?

How do I work out my energy usage?

What's in this guide? Introduction Regardless of whether you have a bill to hand, you can still compare prices and ...
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Eon Logo

Decoding your EON Bill

What's in this guide? Introduction Many customers find their energy bill incredibly confusing. Energy bills were voted even more confusing ...
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Electricity & Gas FAQ

Electricity & Gas FAQ

What's in this guide? Introduction If you’re dealing with your energy supplier directly, you might have a lot of questions ...
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Energy Meters: How to read your meters

Energy Meters: How to read your meters

What's in this guide? Introduction Your meter is the gateway to your energy consumption, with your supplier using it to ...
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Gas

Where does the UK’s Energy Come from?

What's in this guide? Introduction Have you ever switched on the light and wondered where your energy comes from? Did ...
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Energy Fuel Mix Guide

Energy Fuel Mix Guide

What's in this guide? Introduction Did you know that depending on your energy supplier, your energy could be coming from ...
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Personal Projection: What does it mean on your energy bills?

Personal Projection: What does it mean on your energy bills?

What's in this guide? Introduction Have you noticed a section on your energy bill marked ‘personal projection’? Did you know ...
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Understanding your First Utility Energy Bill

Understanding your First Utility Energy Bill

What's in this guide? Introduction At first glance, your energy bill might seem overwhelming and confusing. This usually leads to ...
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Tenants Guide to Energy Suppliers and Switching

Tenants Guide to Energy Suppliers and Switching

What's in this guide? Introduction Did you know that as long as you pay for your energy, you are entitled ...
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Smart Meters: How to use the in-home display

Smart Meters: How to use the in-home display

What's in this guide? Introduction Smart meters are the new generation of a meter, which not only tracks your energy ...
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How to deal with your energy supplier when moving home?

How to deal with your energy supplier when moving home?

What's in this guide? Introduction It can be very overwhelming when you move home, especially if it’s your first time ...
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Reducing Your Energy Usage to Save on Your Energy Bills

Reducing Your Energy Usage to Save on Your Energy Bills

What's in this guide? Introduction Has your latest energy bill has given you a shock? Opening bills is never a ...
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Electricity Meters Explained: What you need to know

Electricity Meters Explained: What you need to know

What's in this guide? Introduction Your meter is the gateway to your energy consumption, with your supplier using it to ...
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What is ECO (Energy Company Obligation)?

What is ECO (Energy Company Obligation)?

What's in this guide? Introduction Under the energy eco scheme or ECO for short, households across the UK could get ...
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EDF

EDF Price Changes 2019

What's in this guide? Introduction For the second time this year alone, EDF has announced a price increase for their ...
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Scottish Power Price Changes [year]

Scottish Power Price Changes 2019

What's in this guide? Introduction In April, Scottish Power announced a price increase of 5.5%, but did you know in ...
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How Wholesale Gas Price Rises Affect your Energy Bill

How Wholesale Gas Price Rises Affect your Energy Bill

What's in this guide? Introduction Did you know that UK household energy bills have rocketed by £590 million so far ...
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Economy 7 Tariffs: What you need to know

Economy 7 Tariffs: What you need to know

What's in this guide? Introduction Did you know that on an Economy 7 tariff, you would get seven hours of ...
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Fixed Rate Energy Guide: Should you fix your energy prices?

Fixed Rate Energy Guide: Should you fix your energy prices?

What's in this guide? Introduction Did you know you could be saving £200 by switching from a standard variable tariff ...
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Npower Price Changes [year]

Npower Price Changes 2019

What's in this guide? Introduction Are you one of the Npower customers that are affected by price increases in 2018? ...
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Moving Home: Your guide to switching energy at your new property

Moving Home: Your guide to switching energy at your new property

What's in this guide? Introduction When it comes to moving home, understandably dealing with energy suppliers might be the last ...
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How To File a Complaint to Your Energy Supplier

How To File a Complaint to Your Energy Supplier

What's in this guide? Introduction There are many reasons you might need to get in touch with your energy supplier ...
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Top 7 Smart Thermostat Suppliers [year]

Top 7 Smart Thermostat Suppliers 2019

What's in this guide? Introduction Smart thermostats are the newest addition to the range of smart gadgets for your home, ...
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Compare [year] Gas & Electricity Prices

Compare 2019 Gas & Electricity Prices

What's in this guide? Introduction As energy prices are predicted to rise by a massive 30% to 40% in the ...
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Switching Energy Suppliers with Solar Panels & FIT

Switching Energy Suppliers with Solar Panels & FIT

What's in this guide? Introduction Did you know that even if you have solar panels, you can still switch? Plus, ...
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EDF

Decoding your EDF Energy Bill

What's in this guide? Introduction Sometimes, trying to understand your energy bill can lead to nothing but a big headache ...
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SSE

SSE Price Changes 2019

What's in this guide? Introduction Did you know that SSE has recently announced a price rise that is higher than ...
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Be an Energy Shopper: Save £100s

Be an Energy Shopper: Save £100s

What's in this guide? Introduction Did you know that the average household could be saving up to £200 a year ...
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What is The Government's Warm Home Discount Scheme (WHD)?

What is The Government’s Warm Home Discount Scheme (WHD)?

What's in this guide? Introduction You may have heard of the warm home discount scheme, particularly in energy companies faqs ...
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What Are QR Codes on Your Energy Bills?

What Are QR Codes on Your Energy Bills?

What's in this guide? Introduction Did you know that a QR (quick response) code can help you instantly compare tariffs? ...
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How Do You Know If You Have an Economy 7 Meter or Not?

How Do You Know If You Have an Economy 7 Meter or Not?

What's in this guide? Introduction Do you want to find out if you have an Economy 7 meter? Economy 7 ...
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Nest Learning Thermostat: Uses, Costs (Free?) & Reviews

Nest Learning Thermostat: Uses, Costs (Free?) & Reviews

What's in this guide? Introduction Smart thermostats are the newest addition to the smart home family, following smart meters and ...
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Advantages and Disadvantages of Wind Farms Guide

Advantages and Disadvantages of Wind Farms Guide

What's in this guide? Introduction Did you know that almost 40% of all wind over Europe blows over the UK? ...
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Energy Debt Guide: Can you change energy supplier if you're in debt?

Energy Debt Guide: Can you change energy supplier if you’re in debt?

What's in this guide? Introduction Did you know that thousands of people across Britain are struggling with their monthly bills? ...
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Smart Meter Installation: How are they installed and what are the costs?

Smart Meter Installation: How are they installed and what are the costs?

What's in this guide? Introduction Smart meters are the next generation of the meter that is being pushed by the ...
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Economy 10 Tariffs [year]: How to switch suppliers to get economy 10

Economy 10 Tariffs 2019: How to switch suppliers to get economy 10

What's in this guide? Introduction If you are wondering what Economy 10 means, essentially an Economy 10 tariff means that ...
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How Much Are the Average Gas and Electricity Bills?

How Much Are the Average Gas and Electricity Bills?

What's in this guide? Introduction To be able to take control over your energy, you have got to do one ...
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The Top 9 Energy Supplier Apps

The Top 9 Energy Supplier Apps

What's in this guide? Introduction Did you know that many energy suppliers offer their customers apps? With these, you can ...
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White Meters Guide: Save money with the Scottish equivalent to economy 7

White Meters Guide: Save money with the Scottish equivalent to economy 7

What's in this guide? Introduction Wondering what a white meter is? A white meter is basically the Scottish equivalent of ...
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Power Cut Compensation: Claim up to £700 using the national grid compensation form

Power Cut Compensation: Claim up to £700 using the national grid compensation form

What's in this guide? Introduction Did you know that if your power is cut, you could claim compensation for your ...
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Winter Fuel Payment [year]: Who is eligible for the winter fuel allowance?

Winter Fuel Payment 2019: Who is eligible for the winter fuel allowance?

What's in this guide? Introduction The winter fuel payment refers to a tax-free amount of up to £300 from the ...
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Online Energy Tariffs: Compare Cheap Energy Deals

Online Energy Tariffs: Compare Cheap Energy Deals

What's in this guide? Introduction Did you know that online energy tariffs are usually some of the cheapest on the ...
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Independent Gas Transporters (IGT): Do you know who is transporting your gas?

Independent Gas Transporters (IGT): Do you know who is transporting your gas?

What's in this guide? Introduction As long as there is a gas to heat our homes, we tend not to ...
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Fixed Price Energy Guide: How to get the best tariffs and plans?

Fixed Price Energy Guide: How to get the best tariffs and plans?

What's in this guide? Introduction Did you know you could be saving £200 by switching from a standard variable tariff ...
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Retail Market Review (RMR): What is it, and what does it mean for your energy?

Retail Market Review (RMR): What is it, and what does it mean for your energy?

What's in this guide? Introduction Unless you happen to work within the energy industry or you stay vigilantly up to ...
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Ofgem: How is the energy regulator looking out for you?

Ofgem: How is the energy regulator looking out for you?

What's in this guide? Introduction Buying energy can feel like swimming in a pool of sharks. But luckily you have ...
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Who is my Energy Supplier? Find out with the meter number helplines

Who is my Energy Supplier? Find out with the meter number helplines

What's in this guide? Introduction When you move home, there are a lot of things you need to sort out ...
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Is Your Energy Tariff Ending?

Is Your Energy Tariff Ending?

What's in this guide? Introduction Many people never switch after signing up to a supplier, and so never have to ...
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Gas Meter and Readings: What you need to know

Gas Meter and Readings: What you need to know

What's in this guide? Introduction If you have moved into your first home or just became financially independent, you may ...
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Heating Oil: What you need to know

Heating Oil: What you need to know

What's in this guide? Introduction Did you know that around 4 million households in the UK aren’t connected to the ...
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Small Energy Suppliers: Why switch to a smaller supplier?

Small Energy Suppliers: Why switch to a smaller supplier?

What's in this guide? Introduction Did you know that there are now over 70 energy suppliers operating in the UK? ...
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Your Energy Bill Explained: Understanding you energy bills

Your Energy Bill Explained: Understanding you energy bills

What's in this guide? Introduction Did you know that energy companies were voted with the most complicated bills, beating water ...
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British Gas

British Gas Price Increases 2019

What's in this guide? Introduction If you are a British Gas customer, you may have noticed the recent news that ...
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Backbilling Law Guide: What it is, your rights and FAQ

Backbilling Law Guide: What it is, your rights and FAQ

What's in this guide? Introduction With some customers receiving bills for thousands of pounds, a new light is highlighting the ...
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What Are The Different Types of Energy Tariffs?

What Are The Different Types of Energy Tariffs?

What's in this guide? Introduction If you’ve just become financially independent or moved away from home, you might be looking ...
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Cold Weather Payment [year]: Can you get £140 this winter?

Cold Weather Payment 2019: Can you get £140 this winter?

What's in this guide? Introduction The cold weather payment is a genuine opportunity for those at risk to get a ...
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Switching a Prepayment Meter to a Standard Credit Meter

Switching a Prepayment Meter to a Standard Credit Meter

What's in this guide? Introduction Switching a prepayment meter to a standard credit meter allows you to have some of ...
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What is The Tariff Comparison Rate?

What is The Tariff Comparison Rate?

What's in this guide? Introduction The tariff comparison rate or TCR was a tool that was introduced by Ofgem in ...
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Collective Energy Switching: What you need to know

Collective Energy Switching: What you need to know

What's in this guide? Introduction Collective purchase energy deals are one of the lesser known strategies that customers can benefit ...
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Which Energy Companies are British Owned?

Which Energy Companies are British Owned?

What's in this guide? Introduction Have you ever wondered which energy suppliers are British businesses? Many of the famous household ...
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Standing Charges: What you need to know

Standing Charges: What you need to know

What's in this guide? Introduction When you are researching energy suppliers, you will probably come across the term ‘standing charges’, ...
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Priority Services Register: What you need to know

Priority Services Register: What you need to know

What's in this guide? Introduction This is a service that is provided by suppliers to the most vulnerable customers. This ...
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Top 5 Green Energy Suppliers & Guide

Top 5 Green Energy Suppliers & Guide

What's in this guide? Introduction Long ago, if you wanted to have green energy from suppliers, you'd have to pay ...
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Top 31 Energy Suppliers for Customer Service

Top 31 Energy Suppliers for Customer Service

What's in this guide? Introduction When it comes to energy supplier customer service, there is a host of things to ...
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Smart Meter: When am I getting one?

Smart Meter: When am I getting one?

What's in this guide? Introduction The smart meter rollout is a government scheme to try and make sure that every ...
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Compare The Top 4 Electricity Companies in the UK

Compare The Top 4 Electricity Companies in the UK

What's in this guide? Introduction Some customers think that every energy supplier is the same, so there’s no point in ...
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Electricity and Gas Price Guide: Everything you need to know about kWh

Electricity and Gas Price Guide: Everything you need to know about kWh

What's in this guide? Introduction Regardless of whether you are looking to switch suppliers or whether you want to make ...
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Energy Comparison

Top 7 Energy Comparison Websites in 2019

Introduction Are you looking for the top 7 energy comparison websites? Then you're in the right place to find how ...
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Economy 7 Guide: What you need to know to pay less

Economy 7 Guide: What you need to know to pay less

What's in this guide? Introduction Economy 7 was launched in the late 1970's, with an aim to provide customers with ...
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Gas

Cheaper Gas Prices 2019 Guide

What's in this guide? Introduction Did you know that some customers could be saving up to £400 a year on ...
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Prepayment Meter Guide: What Is a PAYG Meter?

Prepayment Meter Guide: What Is a PAYG Meter?

What's in this guide? Introduction Prepayment meters are a type of residential meter that allows customers to pay for their ...
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Compare The Top 7 Cheap Gas Suppliers

Compare The Top 7 Cheap Gas Suppliers

What's in this guide? Introduction If a dual fuel tariff isn't for you, you'll be looking for separate tariffs for ...
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The Top 9 UK Duel Fuel Suppliers [year]

The Top 9 UK Duel Fuel Suppliers 2019

What's in this guide? Introduction What is a dual fuel tariff? A dual fuel tariff can sometimes mean the best ...
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Smart Meter Guide: Should you get one?

Smart Meter Guide: Should you get one?

What's in this guide? Introduction Have you recently acquired a smart meter or you are considering requesting one from your ...
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The Big Six Energy Suppliers Guide: Everything you need to know

The Big Six Energy Suppliers Guide: Everything you need to know

What's in this guide? Introduction You may have heard or read the term 'big six' if you have ever switched ...
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Electricity

Top 5 Cheap Electricity Suppliers 2019

What's in this guide? Introduction Did you know that some customers could be saving up to £400 a year on ...
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Underfloor Heating Guide: Pros, Cons & Costs

Underfloor Heating Guide: Pros, Cons & Costs

What's in this guide? Introduction Why would you consider underfloor heating? Perhaps you have read about them online and like ...
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Who supplies my electricity and gas?

Who supplies my electricity and gas?

What's in this guide? Introduction Sometimes finding out who your energy supplier is, isn't as easy as it should be ...
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Compare Electricity Prices From The Top 8 Energy Suppliers

Compare Electricity Prices From The Top 8 Energy Suppliers

What's in this guide? Introduction Did you know that up to 65% of energy customers never switch suppliers? On top ...
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How to Compare Energy Prices

How to Compare Energy Prices

What's in this guide? Introduction Once you have decided that you do want to switch, you're met with the next ...
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How to Switch Energy Suppliers: Compare energy deals to save

How to Switch Energy Suppliers: Compare energy deals to save

What's in this guide? Introduction Many people think that when you switch energy supplier, it's confusing, complicated and painful. While ...
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Cheap Energy Deals [year]: Compare Free To Save £100's

Cheap Energy Deals 2019: Compare Free To Save £100’s

What's in this guide? Introduction With the recent news of the primary energy suppliers hiking their prices another time this ...
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