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MA Energy Review


MA Energy logo


What’s in this review?

 

Are you interested in switching to MA Energy?

This guide will tell you everything you need to know about this energy company and what you can expect from them.

 

Introduction


MA Energy screenshot


Established in 2009, MA Energy is an independent electricity supplier based in London’s Canary Wharf, providing energy exclusively to the business sector.

Their mission is to offer more affordable energy at competitive prices that are tailored to individual businesses needs and providing excellent customer care.

Costs and Fees

Out of contract rates:

MA Energy has a current out of contract rate of 18.6ppkwh for Non-Half-Hourly customers, for Half Hourly customers the out of contract – day rate is currently 22.2ppkwh and night rate is 18.6ppkwh.
The standing charge is £2 per day for Non-Half-Hourly customers and £3 per day for Half-Hourly customers.
Although there is no information about MA Energy’s deemed contracts regarding facts and figures, they do provide this information about what goes into a those deemed rates.
  • The purchase of electricity, distribution and transmission costs
  • Feed-in tariffs
  • Renewable obligation charges
  • LECs
  • Capacity and ex-capacity charges
  • Reactive power charges
  • Equipment charges
  • Late payment and interest charges
  • Standing Charges
  • National grid charges

How do I get a quote?

There is not a transparent way of getting a quote at the moment from the website, as their live chat function is no longer active.

However, they do have a contact page with phone numbers, email and a form which you can fill out. You can fill out this form in order to get a quote so that you will need this information.

  • Your name
  • Email
  • Telephone number
  • Message

Contract Length and Fees

Business Electricity Tariffs

Unfortunately, MA Energy does not have any precise information on their website regarding either the variety of tariffs that they may offer or information regarding prices apart from the deemed and out of contract rates above in the costs and fees section.

They do claim that they offer these benefits to customers.

  • Account manager
  • Bespoke pricing
  • Transparent billing

MA Energy Reviews

It is impossible to rate their customer service or customer reputation, as there are no online reviews.

Company Comparison

Company Bulb So Energy Affect MA Energy
Overall Trustpilot Score ★★★★★ ★★★★★ ★★★★★ No Data
Discounts No No £15.75 per fuel per year No
The average cost for dual fuel three bedrooms home £82 £78 £90.00 Commercial supplier
Positive Reviews on Trustpilot 92% Positive 86% Positive 86% Positive No Data

Who Should Use the Company?

It is hard to tell if MA Energy is currently taking customers because they have little information on their website, and functions like their live chat aren’t working.

 

MA Energy Review
  • Rating Unkown
3

Summary

It is hard to have a verdict on MA Energy as they do not provide potential customers with any critical information about what they offer, apart from deemed and out of contract rates.

If they could provide customers with a breakdown of their tariffs, it would be easier to compare.

Pros

  • They claim to want to be able to offer more affordable energy

Cons

  • No definite information on the website
  • The live chat function isn’t active
  • No reviews online