Axis for Business Review


Axis for Business logo


What’s in this review?

 

Are you considering a switch to Axis for Business?

Did you know that Axis provides their business customers with all of their main utilities in one place?

This means that you can enjoy focusing on running your company instead of worrying about different contracts with different companies.

Let’s take a closer look.

 

Introduction


Axis for Business screenshot


Axis for Business was founded in 2001 and provides business utilities to all sizes of companies across the UK. They claim to give you competitive prices regardless of whether you are a one-person business to a multi-site corporation. They offer their customers these benefits:

  • Truly independent
  • Quality service
  • Value for money
  • They listen to their customers

They also say that they keep the promises they make and that they want to develop long-term relationships with their customers and partners.

Costs and Fees

Like many energy suppliers, Axis for Business does not offer potential customers an estimated quote for what their monthly or annual usage might look like.

This is because your business requires an entirely bespoke quote that depends on various things such as the size of your business, and your estimated energy usage.

Electricity Prices
Single Rate Meters – National Tariff
Standing Charge ( Pence Per Day)
Unit Rate ( Pence Per kWh)
39p 16p
Day & Night Rate Meters – National Tariff
Standing Charge ( Pence Per Day) Day Rate ( Pence Per kWh)
Night Rate (Pence Per Kwh)
39p 17.5p 12p
Gas Prices
Standing Charge ( Pence Per Day)
Unit Rate ( Pence Per kWh)
50p 5.5p

Core services & offering

Axis for Business offers a wide range of products for your business. This means that you could potentially have many of your bills in one place, which can leave you more time to focus on the important elements of your business.

Gas

Competitive prices
Fixed prices till the end of your contract
Prepare for the cost of your contract length as you’ll know the unit rate
Free energy advice

Electricity

Fixed price for the duration of your contract
✔Prepare for the value of your contract length as you’ll see the unit rate
✔ Free energy efficiency advice

Smart Meters

A smart meter allows you to take control over your energy usage, as it not only sends automatic meter readings to your supplier, but it also lets you view your usage in real time.

This means an end to estimated bills, plus you will end up learning how to become more energy efficient as you will be able to see where your power is going.

As some tariffs offer cheaper at night, businesses that operate in the day may find themselves with a higher bill than those who mainly work at night.

Mobile

Axis for Business also offers mobile services, which they say will save your business significantly on your costs.

They offer both sims only packages as well as pay monthly tariffs, which they claim will give you access to the UK’s ‘largest and most effective’ network.

Sim Only Options Monthly Rental
Unlimited UK Calls & Texts – 1GB of Data £12.00
Unlimited UK Calls & Texts – .3GB of Data £20.00
Unlimited UK Calls & Texts – 10GB of Data £37.50

Business Mobile Broadband

Mobile Broadband Options Monthly Rental
Mobile Broadband 500MB* £4.99
Mobile Broadband 1GB* £7.99
Mobile Broadband 3GB* £14.99

* All mobile broadband connections are subject to a £9.95 postage and packaging fee.

Broadband

Depending on the needs of your business, Axis for Business has a variety solution to choose from. This can range from a potential of having 24mbps with approximately 17mbps to having their fastest option which could potentially give you 76mbps!

Package
The price which is Monthly
BT Area – 24mb or up to, with 40GB usage £12.99
BT Area – 24mb or up to, with unlimited usage £19.99
BT Area – 38mbps or up to, with fibre broadband with unlimited usage £31.99
BT Area – 76mbps or up to, with fibre broadband with unlimited usage £39.99
KC Area – 24mb or up to, with truly 50GB usage £24.99
KC Area – 24mb or up to, with truly unlimited usage £49.99

Landlines

Axis for Business offers multiple savings depending on how many contracts you have with them over the services that they provide. With their landline options, they claim to give you total flexibility and great prices with tariffs available for businesses inclusive of line rental.

This is thanks to their dedicated and experienced support technicians and their top quality equipment.

Axis’ internet service offers many options of broadband speeds up to 80mbps with fibre optic broadband and 24mbps standard ADSL.

Customer Support

Although Axis for Business does not have a wholly positive review score online, they do have some positive reviews about their customer service.

Positive Customer Support Review

Richard Cotterill on Google:

We’ve been with Axis for quite some years, and I have to say that my experience with them has been very positive. Whenever I have had to contact them, I have found their staff to be professional and helpful.

Negative Customer Support Review

Dolly Shihtzu on Google:

One star is even too much for this company. Please stay away from them. The Customer service isn’t existent in this company. Someone whose name is Rachel is very rude and just ignorant, it seems she felt so happy when she understood she’s making the customer feel angry.

Contract Length and Fees

Standard Variable Rates

If you make a choice not to renew at the end of your contract, you will be automatically transferred to Axis for Business’s Standard Variable tariff. These types of fares are often considerably more than the rates you will get when you are in a contract with an energy company, and they are usually called ‘out of contract’ standards.

It is advisable that if you find yourself in a position where your business is on ‘deemed’ or ‘out of contract’ rates, you should immediately find a way to get out of it or you might find yourself with a very high bill.

Electricity Prices
Single Rate Meters – National Tariff
Standing Charge ( Pence Per Day)
Unit Rate ( Pence Per kWh)
104 24.8
Day & Night Rate Meters – National Tariff
Standing Charge ( Pence Per Day) Day Rate ( Pence Per kWh)
104 24.8
Gas Prices
Standing Charge ( Pence Per Day)
Unit Rate ( Pence Per kWh)
250 5.85

Non-Direct Debit Rates

If you cannot or do not pay via direct debit, Axis for Business has a tariff that is precisely for that reason. Although these rates are lower than being in ‘deemed’ or ‘out of contract’ rates, it does appear that this rate is still a lot higher than many other tariffs that are available.

Electricity Prices
Single Rate Meters – National Tariff
Standing Charge ( Pence Per Day)
Unit Rate ( Pence Per kWh)
81 19.5
Day & Night Rate Meters – National Tariff
Standing Charge ( Pence Per Day) Day Rate ( Pence Per kWh)
Night Rate (Pence Per Kwh)
81 19.5 14.5
Gas Prices
Standing Charge ( Pence Per Day)
Unit Rate ( Pence Per kWh)
200 6.5

Axis for Business Reviews

Generally speaking, Axis for Business does not have a positive reputation, based on the 1.6-star rating on their Google page. However, this is only out of 20 reviews in total, so it is hard to gauge whether this is because of a few one-off situations or not.

Many of these negative reviews seem to be based on poor customer support and changes in the price of bills.

Online reviews aren’t always accurate, but it is crucial to compare energy suppliers before deciding to switch.

Positive Axis for Business Review

Andrew Clough on Google:

Just renewed fax, phones, and broadband for the fifth year. I can’t fault the service or the prices. Our phones were down on Monday morning, and I phoned Axis when they opened, it was sorted within the hour, and they rang me back to check everything was okay.

Negative Axis for Business Review

Susan Bland on Google:

Not happy with Axis at all, I was badly advised over my broadband usage, and now I have to pay extra or pay over £4,000 to get out!

Company Comparison

Company Bulb So Energy Affect Axis for Business
Overall Trustpilot Score ★★★★★ ★★★★★ ★★★★★ (Google Score) ★
Discounts No No £15.75 per fuel per year No
The average cost for dual fuel three bedrooms home £82 £78 £90.00 Commercial supplier
Positive Reviews on Trustpilot 92% Positive 86% Positive 86% Positive 50% out of 2 reviews

Who Should Use the Company?

Axis for Business would be a good fit for a company that wishes to have their utilities in one place, that can benefit from the multiple savings that the company offers for businesses that have more than one of their contracts.

 

Axis for Business Review
  • Customer support
  • Range of services
  • Easy to contact
2.33

Summary

Axis for Business is a one-stop shop for many of your businesses needs. From energy to broadband and line rental, you can benefit from having many of your bills coming from the same company, which can be great for organisation and know who to go to if you experience an issue.

Although their online reviews have not been wholly positive, they only have 20 reviews which means that there are likely many satisfied customers that have not left a review yet.

Pros

  • Have most of your utilities in one place
  • Clear contact information
  • More cost-effective than some of their competitors

Cons

  • You could easily be put onto an out of contract rate if you forget to renew
  • Poor customer rating on Google
  • The amount of information about the tariffs on the website could be improved

 

Contact

Energy Seek ®
Is a trading style of
B2B Quote Services LTD
Creedwell House
32 Creedwell Orchard
TA4 1JY