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Affect Energy for Business Review


Affect Energy

 


Introduction


Affect Energy


Businesses are always looking for ways to cut down on costs while increasing their profit margins.

It comes as no surprise that business utilities can be a tad too expensive especially gas and electricity.

Finding the best energy supplier for your business will allow you to make significant savings on your gas and electricity bills.

What’s in this review?

 

Now let’s get down to business.

Core Services & Offering

Affect Energy is an energy supplier based in Shoreham-by-Sea town in West Sussex. In December 2015, it was officially licensed by Ofgem.

The company offers both electricity and gas to commercial and domestic customers in the UK. Affect Energy comprises of a team that has over 50 years of experience in the energy industry.

The prices offered by Affect Energy make it stand out from most of the energy suppliers in the UK market.

That said, despite the energy provider being relatively new in the market their overall first impression is quite positive which could translate to better products, services, tariff features, and pricing plans now and in the future.

Does Affect Energy Have Smart Meters?

Currently, Affect is rolling out its smart meters. They also accept customers with second-generation smart meters.

Meter Readings  

By providing Affect energy with regular meter reads, you help them buy better power and keep their prices low.

In addition to enjoying their low-cost energy, you also allow Affect Energy to review your DD (Direct Debit) payments accurately every three months.

This way, they make sure you are not over-charged in your payments.

Contract Lengths & Fees

Affect Energy offers electricity-only, gas-only, and dual fuel to its customers. The company only has two tariffs namely fixed contract and standard.

Fixed Tariff

The features of its fixed tariff are:

  • A 12-months fixed tariff
  • Bill payment is made through direct debit
  • Account management can be done online
  • A £15.75/fuel annual online discount

Standard

  • Fixed tariff without a contract
  • Bill payment made through direct debit
  • A £15.75/fuel yearly online discount

For your specific business quote, contact us today.

Now let’s look at the pricing of the tariffs

Tariff Name Electricity Charge Per unit (kWh) Gas Charge Per Unit (kWh) Standing Charge Per Day Exit Fee/Fuel
Fixed 11.712p 2.802p 24p £25
Fixed Economy 7 15.484p-Day

6.435p -Night

N/A 29.57p £25
Standard 12.268p 3.035p 26.035p £0
Standard Economy 7 15.484p-Day

6.435p-Night

N/A 29.958p £0

On average, this is how much you can expect to pay annually for their fixed tariff.

Note: The average value of the bills is calculated by using the average usage figures in a year of 3100 kWh of electricity and 12000 kWh of gas on monthly DD payment method.

Tariff Electricity Gas Dual Fuel
Fixed Average Value of Bills £507.86 £473 £980.64

Get this: There isn’t a single energy supplier in the industry that can be classified as the cheapest, only the cheapest energy provider for your business user requirements. If it’s a bit confusing, get in touch with us or fill our easy form at the top of the page.

How Do You Pay Your Bills?

The primary mode of payment is direct debit.

If you have an online account, you can make your payments via online banking. Also, you will be able to view your monthly statements online.

Want to make a switch? Here’s how.

Switching to Affect Energy

If you want to change, then you have to do it online. After completing their quote form and submitting it, Affect will take over. The process should take around 17 days to be completed.

What Should You Do If You are Changing Tenancy?

If you are changing tenancy:

  • You need to inform Affect Energy in advance
  • Will also be required to take the meter reads in your previous and new premise
  • Need to tell Affect of your new business address

Customer Support

Affect replies to all its Twitter messages very promptly, and the answers given thus far are quite helpful and insightful.

One thing is correct: Affect is keen on conducting most of its business online.

  • For any queries, questions, or complaints, you can contact their support centre from Monday to Friday between 8.30 am and 5.30 through their phone line 0330 60 62 675. Except during bank holidays.
  • You can also email them on help@affectenergy.com.
  • You can choose to write to them and post to this address: Affect Energy, 7 Riverside Business Centre, Brighton Road, Shoreham-by-Sea, BN43 6RE.

Your complaints are handled by Affect’s complaints team. However, you have the option of escalating the claims to their team leader or their complaint’s specialist.

Why Should You Switch to Affect Energy?

  • Offers very affordable energy deals
  • Tariffs have great features
  • Small energy provider with vast experience of one of the Big 6 energy companies
  • Uncomplicated and straightforward billing and services

Have you decided to join Affect Energy? Go right ahead and fill in our simple form at the top of the page for a more comprehensive and tailored quote.

Affect Energy Reviews

One of the best and reliable indicators of a supplier’s capabilities is customer reviews.

Let’s have a look at what their customers have to say.

Positive Affect Energy Review

Mr Lee Evans on Trustpilot:

Great service from the sign up to the switch. Very good tariffs. Highly recommend.

Negative Affect Energy Review

Laura on Trustpilot:

Never paid so much for energy in my life. I want to switch providers but am stuck with affect as I have such a huge payment I owe.

Finding Your Perfect Energy Solution

Take a look at the comparison tool at the top of the page to find out about the best energy deals for you right now.

Company Comparison

Company Bulb So Energy Affect Boost Power
Overall Trustpilot Score ★★★★★ ★★★★★ ★★★★★ ★★★★
Discounts No No £15.75 per fuel per year No
The average cost for dual fuel three bedroom home £82 £78 £90.00 £80
Positive Reviews on Trustpilot 92% Positive 86% Positive 86% Positive 52% Positive

Who Should Use the Company?

Affect Energy might be a good fit for customers that want to benefit from their 50 years of experience, an honest, trustworthy company ethos and cost-effective prices.

 

Affect Energy
  • Customer support
  • Range of services
  • Easy to contact
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Summary

Affect Energy might be a smaller, new independent company, but they have over 50 years of experience with one of the bigger suppliers meaning that they are by no means new to the energy industry. Customers can enjoy their straightforward billing and stellar customer service.

Pros

  • Excellent customer service
  • A team with over 50 years experience
  • Straightforward billing

Cons

  • Not as competitively priced as other suppliers
  • Doesn’t offer as many services as their competitors